SAP Knowledge Base Article - Public

3670827 - Custom card links on the home page disappeared

Symptom

The custom card has configured Policy Information tiles for multiple countries, each available in multiple languages. The visibility of these cards is dynamically controlled via business rules, allowing users to see only the relevant cards based on their country. However, the links within these cards is no longer seen after the 2H2025 preview release.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

1. Go to Manage Home page
2. Expand Organizational Updates  and look for the card that should contain multiple links per country
3. Noticed that all links are gone and sometimes only one exist

Resolution

Engineering team confirmed the fix to be deployed as part of M2510p3 on October 28th to the preview environment.

Keywords

Homepage links, disappeared, vanished, links, multiple, URL, dynamic, static , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Problem

Product

SAP SuccessFactors Onboarding 2505