SAP Knowledge Base Article - Preview

3670946 - 2H2025 - Direct links do not work on Android mobile devices if the SAP SuccessFactors app is not already open in the background

Symptom

On Android mobile devices, Item Details direct link does not prompt users to launch the App or the Browser when the App is completely closed. If the app is running in the background, the user is prompted as expected.


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Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors Learning 2511 ; SAP SuccessFactors Mobile all versions

Keywords

direct, link, deeplink, redirect, mobile, app, learning, item, details, 2h2025, KI2H2025, MOB-108286, android, device , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error

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