SAP Knowledge Base Article - Public

3671032 - I-9 Reverification is not assigned to the correct onboarding participant - Onboarding

Symptom

  • The rule to assign responsible users for the I9 Reverification is based on the assigned HR Manager or Hiring Manager in Employee Profile.
  • A change in the HR Manager or Hiring Manager in Employee Profile happened.
  • In the rule, the system still did not assigned the I-9 reverification to the new manager and assigned it to the 'Else' condition of the business rule.

Environment

SAP SuccessFactors Onboarding

Cause

The system is working as designed.

  • By Design, the responsible rule gets executed as of start date of the onboarding process.
  • When the change in HR Manager or Hiring Manager happened for the affected user, it was way past when the Onboarding Process was started.

Resolution

  • The responsible group falls into 'Else' selection as expected since the rule gets executed as of start date of the Onboarding process.
  • Since candidate's start date past dated, the system still assigned the I9 reverification based on the HR Manager or Hiring Manager set in the else condition of the rule

Keywords

I-9, Reverification, I-9 Reverification, I9, OBX, Responsible User, Responsible Group, Onboarding , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

Product

SAP SuccessFactors Onboarding all versions