Symptom
You are using TodoEntryV2 entity to get the records of To-Do items.
You found some completed To-Do items are not returned in the API response.
These record may previously appear in the API response, but now you can no longer get them.
Environment
SAP SuccessFactors HCM Suite
- OData API
Cause
This is system design.
Resolution
Usually TodoEntryV2 will only return completed To-Do items within a maximum of 2 months.
If the To-Do item was completed more than 2 months ago, it's by design that TodoEntryV2 will not return it.
Keywords
Todo, workflow request id, api no result response, time-off data, core subsequence workflow issue, data retrieval, workflow data , KBA , LOD-SF-INT-ODATA , OData API Framework , Problem
SAP Knowledge Base Article - Public