SAP Knowledge Base Article - Public

3671043 - TodoEntryV2 entity is not returning completed To-Do items

Symptom

You are using TodoEntryV2 entity to get the records of To-Do items.

You found some completed To-Do items are not returned in the API response.

These record may previously appear in the API response, but now you can no longer get them.

Environment

SAP SuccessFactors HCM Suite

  • OData API

Cause

This is system design.

Resolution

Usually TodoEntryV2 will only return completed To-Do items within a maximum of 2 months.

If the To-Do item was completed more than 2 months ago, it's by design that TodoEntryV2 will not return it.

Keywords

Todo, workflow request id, api no result response, time-off data, core subsequence workflow issue, data retrieval, workflow data , KBA , LOD-SF-INT-ODATA , OData API Framework , Problem

Product

SAP SuccessFactors HCM Core 2505