3671258 - Formation hangs with "Synchronizing" status forever when set up SAP Joule for Consultants

• When set up SAP Joule for Consultants, Joule formation hangs with "Synchronizing" status forever.
  
  
• When click "Synchronizing" status, and within popup window, click "Show Technical Errors", following log can be seen:
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  Systems in the formation are currently synchronizing in the background.
  • Synchronization between SAP Consulting Capability System <xx> and Joule System das-application-ias is in progress.
  – The notification to Joule System das-application-ias is in progress for assignment with ID "<assignment id>" since <yy> hours.
  • Synchronization between Joule System das-application-ias and SAP Consulting Capability System <xx> is in progress.
  – SAP Consulting Capability System <xx> is waiting for configuration from Joule System das-application-ias for assignment with ID "<assignment id>" since <yy> hours.
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• When use <assignment id> shown in above log to check internal Joule log, could see error:
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  Joule for Consultants (J4C/SCC) cannot be included in the same formation with other integrated products. Please use a different sub-account and create a new formation.
  Invalid combination of products for the Formation with ID: <xx>
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SAP Joule for Consultants

CA-GAIF-SCC, Joule for Consultants, SAP Joule for Consultants, AI, ai, sap ai, SAP AI, SAP AI Core, SAP Joule, AI Foundation, SAP Joule for Consultants (SKU: 8019164), eu10, eu11, eu 10, eu 11, SAP Consulting Capability, standard-ga, J4C, SCC , KBA , CA-JOULE , Joule , Problem