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3671303 - HANA 2.00.086 update via hdblcm is failing with an TLS error

Symptom

HANA hdblcm update is failing with enabled TLS13 enforcement

SAP HANA Lifecycle Management - SAP HANA Database 2.00.086.00.1751264911
************************************************************************


Scanning software locations...
Detected components:
    SAP HANA Database (2.00.086.00.1751264911) in /nfs-share/1-SAP_InstallMedia/Support_Packages_+_Patches/HANA2/DATABASE_2.0/IMDB_SERVER20_086_0-80002031/SAP_HANA_DATABASE/server
    SAP HANA Local Secure Store (2.086.00) in /nfs-share/1-SAP_InstallMedia/Support_Packages_+_Patches/HANA2/DATABASE_2.0/IMDB_SERVER20_086_0-80002031/SAP_HANA_DATABASE/lss/packages


Do you want to specify additional components location? (y/n) [n]:

Choose an action

  Index | Action                    | Description
  -------------------------------------------------------------------------------------------
  1     | HS2 (update)              | Update SAP HANA Database version 2.00.085.00.1745328351
        |                           | hanasingle2 (Database Worker (worker))
  2     | install                   | Install new system
  3     | extract_components        | Extract components
  4     | print_detected_components | Print detected components
  5     | Exit (do nothing)         |

Enter selected action index [5]: 1


Choose components to be installed or updated:

  Index | Components | Description
  -------------------------------------------------------------------------------------------------------------------
  1     | all        | All components
  2     | server     | Update SAP HANA Database from version 2.00.085.00.1745328351 to version 2.00.086.00.1751264911
  3     | lss        | Install SAP HANA Local Secure Store version 2.086.00

Enter comma-separated list of the selected indices [1]:
Enter System Database User Name [SYSTEM]:
Enter System Database User (SYSTEM) Password:
Configuration error:
  Cannot establish database connection
    Connect failed (code = -10709): Connection failed (RTE:[300013] SSL handshake failed: SSL error [536875120]: Unknown error, General error: 0x20001070 | SAPCRYPTOLIB | SSL_connect
SSL API error
received a fatal TLS protocol version alert message from the peer
0xa0600278 | SSL_ | ssl3_connect
received a fatal TLS protocol version alert message from the peer
0xa0600278 | SSL_ | ssl3_read_bytes
received a fatal TLS protocol version alert message from the peer
 (ErrCode: 536875120) (192.168.0.79:40406 -> hanasingle2:30013))


Read more...

Environment

  • SAP HANA 2.00.086
  • TLS13 enabled and forced 
        global.ini
        [communication] -> sslenforce = true
        [communication] -> sslmaxprotocolversion = tls13
        [communication] -> sslminprotocolversion = tls13
       

Product

SAP HANA, platform edition 2.0

Keywords

SAP HANA Lifecycle Management hdblcm tls tls13 tls1.3 tlsv13 tls v1.3 13 , KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-LM-INS-DB , Installation of HANA Database , HAN-LM-UPG-DB , Upgrade of HANA Database , Problem

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