SAP Knowledge Base Article - Preview

3671381 - CPM page data not loading when accessed from Home dropdown when Latest SAP shell bar is enabled

Symptom

  • When accessing the CPM page via the Home dropdown when Latest SAP shell bar is enabled, the page opens but does not load data.
  • The issue does not occur when accessing the CPM page via the global search bar at the top of the instance.


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Environment

  • SAP SuccessFactors Continuous Performance Management

Keywords

KI2H2025, cpm page, continuous performance management, data not loading, blank page, latest SAP Shell bar, new homepage ui, custom link, global search, page opens correctly, issue reproducible, successfactors, WEF-167531  , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Known Error

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