3671453 - Recruiting Joule scenarios are not working when Candidate Experience is enabled.

When using any of the following prompts, while Candidate Experience is enabled, the link created by Joule is not directing correctly:

• View Saved Jobs
• View Submitted Applications
• View Job Alerts
• View Candidate Profile
• View Career Opportunities 

SAP SuccessFactors Recruiting Management 

1. Select Joule.
2. Use any of the below prompts in the joule chat box:
   View Saved Jobs
   View Submitted Applications
   View Job Alerts
   View Candidate Profile
   View Career Opportunities 
3. The link produced will lead you to the wrong page or no where.

The Reimagined Candidate Experience was not considered when coding the prompt functionality, resulting in a limitation where it redirects to the incorrect page.

Engineering have noted the gap, as this will be a new addition to the code it will be addressed as enhancement to bridge functionality.

For updates on this please reach out to your SAP Customer Success Partner/ Account Executive with following enhancment id: RCM-156428

• Use Cases Supported in SAP SuccessFactors Platform | SAP Help Portal

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