SAP Knowledge Base Article - Public

3671472 - Different value displayed underneath gender field- Onboarding

Symptom

  • When the system language is set to German in the NHDR step, the gender field displays the English value underneath the German value, even though the value has not been changed (e.g., from male to female).
  • This behavior is specific to the gender field and does not occur for other fields.
  • This behavior is expected system functionality rather than a configuration error 
  • The gender field cannot be modified through standard picklist maintenance
  • Translation inconsistencies in gender fields are a known limitation of the current system architecture

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  1. Change the system language to German in the settings.
  2. Navigate to the NHDR step.
  3. Observe the gender field, where the English value appears below the German value.

Cause

  • This behavior is expected system functionality rather than a configuration error
  • The dual language display you're seeing is unfortunately a system limitation that cannot be resolved through configuration changes.
  • The underlying English values will continue to appear alongside translated German values due to the hard-coded nature of the gender field enum.

Resolution

  • The value that is visible under the box is the external code that will appear under the field.
  • To avoid: both picklists for German and English need to be matched and external codes need to be the same when being passed.
  • As we are not be able to change the system behavior at least in the current version, you may also submit this as an enhancement requests to engage our Product Management Team from the customer's side. Please refer to KB Article: 2090228 - How to submit enhancement requests for SAP SuccessFactors products to have your idea considered, voted on, and to track the interest of others , Please see KBA for reference:https://userapps.support.sap.com/sap/support/knowledge/en/2090228

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products 

Keywords

gender, settings, NHDR, step, language, display, field, translation, onboarding, process, dual , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions