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SAP Knowledge Base Article - PreviewSymptom
When composing an email in any entity within the SAP Sales and Service Cloud Version 2, you notice the templates are not displayed, even though there are available templates created in the system to use with emails.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Template, Service, TemplateService, Business Role, Business, Role, Access, Access Rights, Rights, App, Missing Access, Missing, Blank, No Templates, Available, Email, V2, Version 2, SAP Service Cloud Version 2, templateService, sap.crm.service.templateService, , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , How To
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