Symptom
- Error is displayed when trying to filter a Dashboard in Report Center: The access validation is failed! Permission check failed
- Analytics Tile Filter is unresponsive in the Home Page
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- Dashboards and Tiles
Reproducing the Issue
Symptom 1:
- Go to Report Center
- Run a dashboard
- Attempt to apply a filter > Error is displayed: The access validation is failed! Permission check failed
Symptom 2:
- Go to Home Page
- Click on View Tile Reports
- Open a Tile
- Click on the filter icon > It doesn't respond
Cause
This issue occurs because the validation checks added to the backend calls restrict non-admin users from viewing and modifying the filter options.
Resolution
The patch fix will be deployed on November 4th, 2025, and the filter icon will become accessible to non-admin users again.
Workaround:
- Go to Admin Center > Manage Permission Roles
- Edit the relevant permission role assigned to the affected user
- Select “Manage Dashboards / Reports”
- Enable “Analytics Tiles and Dashboards”
- Save the changes
NOTE: This permission allows user to view all the Tiles and Dashboards created in the instance by any user.
Keywords
KI2H2025, The access validation is failed! Permission check failed, Tiles and Dashboards, filter not working, Analytics Tiles and Dashboards permission, SuccessFactors, Report Center, dashboard filters, permission issue, release 2511, release 2505, RBP, error, permission , KBA , @release , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Known Error
SAP Knowledge Base Article - Public