3671552 - Automatic Sales Order Creation through Inter-Company Transactions fails for Copied Supplier BP

Symptom

The automatic creation of the Sales Order from a purchase order through inter-company transactions is failing for the copied supplier BP, even though the process works correctly for the original supplier.

Environment

SAP S/4HANA Cloud Public Edition

Cause

When a Business Partner is copied from another Business Partner, certain relationships and integrations, such as the CVI(Customer-Vendor Integration) link may not be duplicated/copied. This missing CVI link prevents the system from identifying the correct customer for automatic sales order creation from purchase orders, leading to failures in the intercompany transaction process.

Resolution

Follow either of the given solutions below:

Ensure that maintain the CVI (Customer-Vendor Integration) link accurately for the copied supplier BP. This allows the system to identify the correct customer during intercompany transactions and successfully create the Sales Order automatically from the purchase order.
Alternatively, in the copied Supplier BP, fill in the "Account at Customer" field with the appropriate customer.

1. Go to the Frontend App "Manage Customer Master Data" > Open the BP of the supplier.
2. Go to Roles > Customer > Sales Area
3. In the General data > Sales Area Details > go to the "Account at Number" field > Enter the Customer detail> Save

Keywords

inter company, automatic extraction, sales order, copied BP, supplier, copied supplier, intercompany transaction, automatic sales order creation, account at customer, CVI, Customer-Vendor Integration , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , SD-SLS , Sales , Problem

Product

SAP S/4HANA Cloud Public Edition 2508