Symptom
- When attempting to save a change in an employee's "Job Information" history, the system displays the error message: "You do not have permission to edit the value."
- The changes are not saved despite the administrator having full permissions, including access to "All" employees and edit permissions on all fields involved.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
Make sure you have 2 business rules: 1 setting visibility attribute to 'View', for example, and other setting a value for the field having attribute changed, then:
- Replicate using rule trace: 2257064 - Employee Central - Business Rule Execution Log.
- Navigate to the employee profile
- Go to Employment Information - Job Information - History.
- Make changes that are impacted by the business rules you configured above.
Cause
As per rule trace response, The issue was caused by business rules that were setting attribute and value for the same field during the same transaction. By analyzing the rule trace, it's possible to see something like below:
Where Job Title field is being changed to Visibility= View, but it's been set as a different value during the same transaction.
Resolution
Disable/adjust the business rule setting the attribute visibility. And check if there are other rules doing the same via a Full Rule Trace.
Frequently Asked Questions
Q) Where can I get information on this from the Guide?
A) Guide: Implementing Employee Central Core
See Also
- 2257064 - Employee Central - Business Rule Execution Log.
- 3671567 - Generic permission error when saving changes in job information history - Employee Central
- 3485308 - You do not have permission to edit this value when updating a workflow - Employee Central
- 3576213 - "You do not have permission to edit the value" Error While Updating Historical Compensation Record
Keywords
permission error, job information, history, successfactors employee central, save error, business rule, effective date, transaction save error, administrator permissions, role-based permissions, rule trace, employment information, rule trace, logs, attribute, visibility, view, set, SF, EC, JOB, RUL , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-JOB-RUL , Job Info Business Rules , Problem
SAP Knowledge Base Article - Public