Symptom
- Error 'Customer owned for HCP-ES in client' raised when saving Communication Arrangement involving Scenario SAP_COM_0597
- Unable finish config guide supplied in the note 3011960 - Connecting External CMIS repository to SAP S/4 Cloud systems due to error when creating Communication Arrangement
Environment
- SAP S/4HANA Cloud Public Edition
- Document Management ( DMS )
Reproducing the Issue
- Log on to the SAP Fiori launchpad in the SAP S/4HANA Cloud system.
- Open Communication Arrangements.
- Choose New to create a new communication arrangement.
- Select SAP_COM_0597 (Communication Arrangement Name).
- Choose Create.
- In the Common Data section, select the Communication System from the input help that was created in the Create a Communication System section.
- In the Additional Properties tab, maintain the property name Content Repository. This will be the same external ID that you used in the SAP Document Management Setup in SAP BTP section.
- In the Outbound Communication section, the OAuth 2.0 client ID is prefilled from the communication system.
- Choose Save.
- Error 'Customer owned for HCP-ES in client' is shown
Cause
The Host Name maintained for the Communication System is incorrect or contains a prefix
Resolution
The Hostname should not contain any prefix like http:// , https:// or a trailing slash ( a forward slash at the end of the url like api-sdm-di.cfapps.eu10.hana.ondemand.com/ )
An example correct Hostname : api-sdm-di.cfapps.eu10.hana.ondemand.com
- Use the app Communication Systems to update the correct Hostname
- Save
- Create Communication Arrangements for Communication System and Arrangement SAP_COM_0597
- Save
See Also
Keywords
DMS , Communication System , KBA , CA-DMS , Document management , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public