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3671851 - Email field not populating when using Okta SAML integration - Tricentis

Symptom

Email field not populated during first-time SSO onboarding in SAP Change Impact Analysis by Tricentis when using Okta SAML integration. Even though the email address claim is configured and passed from Okta, SAP Change Impact Analysis by Tricentis creates the user with a blank email field. 


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Environment

SAP Change Impact Analysis by Tricentis

Keywords

CIA , KBA , XX-PART-TRI-CIA , SAP Change Impact Analysis by Tricentis , Problem

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