SAP Knowledge Base Article - Public

3671898 - Key icon appearing for all positions in the position tile instead of key/critical positions

Symptom

  • Key icon is displayed for all positions in the Position tile within the Succession module.
  • Key icon is only expected to appear for key/critical positions.

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Navigate to the Succession >> Position tile.
  2. Click on search to view all positions under the Position tile.
  3. Observe that all positions have the key icon highlighted.

Cause

All the external codes of picklist values of the 'PositionCriticality' Picklist are greater than 0, causing the indicator to display for all positions.

Resolution

In Position Tile, the Key Position Indicator will appear when the value of the position is greater than 0. In the current configuration, all the values/external codes in the PositionCriticality Picklist are greater than 0. hence the position will always show the indicator.

To fix the the issue, change the external code of non-critical position picklist value to 0.

See Also

Refer to: Configuring XML to support key position indicator for MDF positions.

Keywords

key icon , shows ,all positions ,key positions,succession module, position tile, critical positions, position criticality, picklist values, external code, configuration, MDF positions. , KBA , LOD-SF-SCM-PTV , Position Tile View , Problem

Product

SAP SuccessFactors Succession & Development all versions