SAP Knowledge Base Article - Public

3671937 - Route All Forms template dropdown is empty - Compensation

Symptom

In your Compensation inbox when you click on Route All Forms a popup window appears which asks you to select the plan/template from a dropdown before proceeding with the routing, however, the dropdown is empty.

Environment

SAP SuccessFactors Compensation

SAP SuccessFactors Variable Pay

Reproducing the Issue

Open Compensation Inbox > click Route All Forms > popup window to select the target plan/template is empty.

Cause

Missing Form Filters (Template) permission.

Resolution

Grant the Form Filters (Template) permission under User Permissions > Compensation and Variable Pay

See Also

3612803 - How to hide form filters in my forms page: Compensation

Keywords

route all forms, form filters, template, SFCMP-237137 , KBA , LOD-SF-CMP-MAP , Routing, Route Maps , Problem

Product

SAP SuccessFactors HCM Core 2505