Symptom
In your Compensation inbox when you click on Route All Forms a popup window appears which asks you to select the plan/template from a dropdown before proceeding with the routing, however, the dropdown is empty.
Environment
SAP SuccessFactors Compensation
SAP SuccessFactors Variable Pay
Reproducing the Issue
Open Compensation Inbox > click Route All Forms > popup window to select the target plan/template is empty.
Cause
Missing Form Filters (Template) permission.
Resolution
Grant the Form Filters (Template) permission under User Permissions > Compensation and Variable Pay
See Also
Keywords
route all forms, form filters, template, SFCMP-237137 , KBA , LOD-SF-CMP-MAP , Routing, Route Maps , Problem
SAP Knowledge Base Article - Public