Symptom
When trying to add a new billing due date on a billing item on a customer project, it's not possible due to errors:
- "In the context of Data Services an unknown internal server error occurred"
- "You cannot save the billing data. Please contact support."
Environment
SAP S/4HANA Cloud Public Edition
Cause
The status of the billing item is 'Completed'.
Resolution
It's only possible to change billing due dates while the billing item’s status is open.
See Also
Keywords
customer project, plan customer projects, billing item, billing due date, billing plan, status, reason for rejection, amount, project element , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public