SAP Knowledge Base Article - Public

3671965 - Links in program agenda not accessible when marked as required in SAP SuccessFactors Learning

Symptom

  • Links in a program agenda cannot be opened if the segment is set as required.
  • The links are displayed as plain text and are not highlighted as hyperlinks.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a learning program which includes a link activity in the agenda.
  2. Set the activity as required in the agenda.
  3. Launch the program as a user.
  4. Observe that the link is not accessible and is displayed as plain text.
  5. Remove the 'required' checkbox from the activity.
  6. Observe that the user can now access the link.

Cause

  • In the program settings, the option 'Progress Restriction by Completion' is enabled.
  • This setting requires users to complete previous sections before accessing subsequent required sections in the program agenda.

Resolution

Disable the 'Progress Restriction by Completion' feature in the program settings if users need access to required sections without completing previous sections.

See Also

Refer to: a href="https://launchpad.support.sap.com/#/notes/2088892" SAP Note 2088892 - Support Access /a  

Refer to: a href="https://me.sap.com/notes/2354817" SAP Note 2354817 - Server details and Release Version /a

Keywords

SAP SuccessFactors Learning, program agenda, required links, progress restriction by completion, link accessibility, hyperlink issue, section completion, program settings, learning module, agenda links , KBA , LOD-SF-LMS-PRO , Programs , How To

Product

SAP SuccessFactors Learning all versions