SAP Knowledge Base Article - Public

3671973 - Deletion of Assignments in Apprentice Management due to Back Button Usage - SAP SuccessFactors Employee Central

Symptom

  • Apprentice Management assignments are being deleted unexpectedly when using the "Back" button on the Employee Profile dialog box.
  • Planned assignments are removed from the profile when the "Back" button on the top left of the dialog box is clicked.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open the Employee Profile.
  2. Navigate to Apprentice Management block.
  3. View scheduled assignments in the calendar and open one of these assignments.
  4. Click the back arrow on the top left of the dialog box.
  5. Refresh the page and observe that the scheduled assignment is deleted completely.
  6. Locate the assignment in Manage Data where deletion is reflected as well. 

Cause

The issue is caused by a bug in the use of the Calendar view in the Apprentice Management page on PP3.

Resolution

  1. The issue will be resolved in the 1H2026 release.
  2. In the PPX version of Apprentice Management, the Calendar view has been removed, preventing this behaviour from occurring, so using PPX will not result in the issue.

See Also

    Keywords

    apprentice management assignment, deletion, back button, employee profile, calendar view, PP3, PPX, planned assignments, assignment removal, Apprentice, ECT-262431  , KBA , LOD-SF-EC-APM , Apprentice Management , Known Error

    Product

    SAP SuccessFactors Employee Central all versions