SAP Knowledge Base Article - Preview

3672068 - Appointments stuck in Awating State Review and Awaiting Transmission to Customer

Symptom

Appointment requests may become stuck in a state in which Compliance is waiting for NIPR's information, but none is sent. This issue is defined exclusively by when the appointment's status in Compliance is "Awaiting state review" and the same transaction in NIPR has the status of "Awaiting Transmission to Customer".


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Compliance for Incentive Management

Product

SAP SuccessFactors Incentive Management all versions

Keywords

awaiting, state, review, appointment, call, stuck, transmission, to, customer, compliance, onboarding, batch , KBA , CEC-SAL-ONB , Onboarding , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-CPL , Compliance , Problem

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