Symptom
Under messages there is an error "HTTP Error 502 from the receiver: Bad Gateway".
Environment
SAP Information Collaboration Hub for Life Sciences
Reproducing the Issue
- Go to Manage messages.
- Search and check the affected one.
- Once it is opened, there will be the complete error message.
Cause
This error is usually caused due to connectivity issue while reaching receiver endpoint.
Resolution
Kindly check the endpoint availability and align with partners to reprocess the failures once the issue is resolved.
Keywords
Message; failed; error; HTTP; Error; 502; receiver; Bad Gateway. , KBA , IS-LS-ICH-OBT , ICH Onboarding , Problem
Product
SAP Traceability Hub all versions
SAP Knowledge Base Article - Public