SAP Knowledge Base Article - Public

3672144 - While Managing Messages There Is An Error in ICH "HTTP Error 502 from the receiver: Bad Gateway"

Symptom

Under messages there is an error "HTTP Error 502 from the receiver: Bad Gateway".

Environment

SAP Information Collaboration Hub for Life Sciences

Reproducing the Issue

  1. Go to Manage messages. 
  2. Search and check the affected one. 
  3. Once it is opened, there will be the complete error message. 

Cause

This error is usually caused by the connectivity issue while reaching receiver endpoint.

Resolution

Check the endpoint availability and align with partners to reprocess the failures once the issue is resolved.

Keywords

Message; failed; error; HTTP; Error; 502; receiver; Bad Gateway. , KBA , IS-LS-ICH-OBT , ICH Onboarding , Problem

Product

SAP Traceability Hub all versions