Symptom
When trying to create or modify record in effective dated portlets such as dependents, job information, contact information using the Latest Edit UI. The system displays an error message "You can’t continue editing or save your changes because you also have this record open for editing in another browser tab. Close this tab and continue your work in the other tab.”
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Enable Latest Edit UI in Configure Latest People Profile.
- Navigate to the Employee Profile of a user.
- Navigate to the portlet of job information/ contact information/ dependents.
- Make changes to a record/ create new record.
- Attempt to save.
- System throws the error: "You can’t continue editing or save your changes because you also have this record open for editing in another browser tab. Close this tab and continue your work in the other tab."
Resolution
The issue has been resolved by Product Engineering.
Keywords
KI2H2025, INC16030863, Dependent Details, Job information, contact information, effective-dated, portlet, Full profile, Browser tab error, Editing error, Save Changes, Global information, Dependent Management, Add Dependent, Latest Edit UI, Record Open in Another Tab, Concurrency Error, Save Error, Employee Central, EC Dependent Portlet, Multiple Browser Tabs, Editing Conflict, SAP SuccessFactors Employee Central, KI2511, b2511, 2H2511, 2H 2025, ECT-262861, PTCH-48253 , KBA , LOD-SF-EC-DPD , Dependents Management , Known Error
SAP Knowledge Base Article - Public