SAP Knowledge Base Article - Public

3672240 - Duplicated status notification emails received after importing successors - Succession

Symptom

Received duplicated emails for the import results when importing successors.

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Navigate to Admin Center > Import Successors.
  2. Import any file to import successors.
  3. Check the email inbox and observe two emails received about the import results.

Cause

The user who launched the import successor task, meanwhile was the job owner of import successor job. 

Resolution

The engineering team is planned to enhance this system behavior on 1H2026 Release 

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See Also

Keywords

Release, Duplicated, Email, Import Successors, Succession, Position, Talent Pool, Nomination,Import Results, 1H2026 release, SCM-21544, KI2H2025, KI2505, KI1H2026 , KBA , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Known Error

Product

SAP SuccessFactors HCM Core 2511