Symptom
Received duplicated emails for the import results when importing successors.
Environment
SAP SuccessFactors Succession & Development
Reproducing the Issue
- Navigate to Admin Center > Import Successors.
- Import any file to import successors.
- Check the email inbox and observe two emails received about the import results.
Cause
The user who launched the import successor task, meanwhile was the job owner of import successor job.
Resolution
The engineering team is planned to enhance this system behavior on 1H2026 Release
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Release, Duplicated, Email, Import Successors, Succession, Position, Talent Pool, Nomination,Import Results, 1H2026 release, SCM-21544, KI2H2025, KI2505, KI1H2026 , KBA , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Known Error
SAP Knowledge Base Article - Public