SAP Knowledge Base Article - Preview

3672279 - Case List cannot show all customer cases - SAP for Me [FIXED]

Symptom

  • Not able to see Open Cases for our organization 
  • Not all open cases are displayed
  • Can only see my own cases in SAP for Me
  • Not able to see cases created by the other users
  • Case List does not show all the open/active cases


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Environment

SAP for Me -> Case List

Keywords

CL, oss message display issue, case visibility, support message cannot be displayed , KBA , XX-SER-FORME , SAP for Me , Problem

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