3672329 - Error when editing a Playbook: "Lead status not valid for action/activity XYZ"

Symptom

When editing fields in a Playbook such as end date, an error message appears: "Lead status not valid for action/activity XYZ", where XYZ represents a particular action or activity.

Environment

SAP Sales/Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

playbook error, lead status, reject lead, sap sales cloud, playbook end date, deactivate playbook, invalid activity, accepted status, lead playbook, playbook update error, sap service cloud, playbook issue , KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , Problem

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