3672380 - Blank screen appears during Latest Benefit Enrollment process when opting out of benefit

A blank screen appears during the latest benefit enrollment process when an employee opts out of a benefit.

SAP SuccessFactors Employee Central - Global Benefits

1. Proxy as an employee. 
2. Navigate to Benefits and open the Enrollment Process.
3. Proceed through the Review Family Members page and click on "Next" button.
4. Select the benefits one by one and click on "Next Benefit" until you navigate to the benefit that you wish to opt out of. 
5. Click on "Opt Out" button and click on "Next Benefit" button.
6. Observe that a blank screen appears.

The issue was caused due to a code defect.

Engineering team has created a code correction for this issue. The fix is planned to be deployed via a patch on 28th Oct in Preview and on 30th Oct in Production instance.

Workaround:

When the blank screen appears after opting out of the benefit and clicking on the "Next Benefit" button, click on "Previous" button and opt out of the benefit again. Then, click on "Next Benefit" again and the blank screen does not appear. 

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