SAP Knowledge Base Article - Preview

3672395 - Facing error when link existing leads to opportunities

Symptom

When upload Opportunities via Data Workbench (DWB) and attempt to link them to existing Leads. Some Opportunities linked failed with the error: "Modify Failed, Error in determining DWB ID mapping for external key."


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

dwb, external key error, opportunity linking, lead conversion, reference document type code 72, data workbench mapping, sap c4c, dwb id mapping error, lead opportunity relationship, conversion state error , KBA , LOD-CRM-LM , Lead Management , Problem

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