Symptom
- After updating the Country Specific Field in the payment information section, the changes are not being saved.
- When users modify the country-specific payment details (e.g., custom field, currency, bank code, etc.), the updated values do not persist. They revert to previous or blank values after saving or refreshing the page.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central - Payment Information
Product
SAP SuccessFactors HCM Core 2505
Keywords
View Current, View History, Create, Correct/Edit, Delete, Miscellaneous Permissions, permissions , Payment Information .Details, PaymentInformationDetailAUS, cust_PaymentInformationDetailAUS , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem
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