SAP Knowledge Base Article - Public

3672742 - [2H2025] Is it possible to make Email Details 'To' section non-required under Email Campaigns? - Recruiting Management

Symptom

Is it possible to make Email Details 'To' section non-required under Email Campaigns?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SuccessFactors Recruiting Management (RCM)
  • SuccessFactors Recruiting Marketing (RMK)

Resolution

This visual change has been made as part of the 2H2025 Release making the "To" field (recipients' section) as required because email campaigns cannot be sent without recipients. This field cannot be made non-required, as it is now designed as a required field by default.

Well, there's no change in the functionality of the feature. You can save created Email campaign as a draft even with no recipients added but when trying to send Email Campaign or review Email, if no recipients are added an error message is displayed saying "Recipients not selected. Please select recipients to proceed." as "To" field (recipients' section) is a required field and email campaigns cannot be sent without recipients.

See Also

2673691 - About CRM Email Campaigns - Recruiting Management - SAP for Me

Creating an Email Campaign | SAP Help Portal

Keywords

To, Manually Added Recipients, optional, required, Email Campaign, Email details , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting 2505