SAP Knowledge Base Article - Preview

3673050 - Best practices for the administration of a user-ID for the SAP support remote access

Symptom

  • SAPSUPPORT user ID is configured with SAP_ALL access due to the absence of specific roles.
  • User type was changed from "Dialog" to "Service".
  • Security risks raised by auditors due to SAP_ALL access.


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Environment

  • ABAP PLATFORM - Application Server ABAP     

Product

ABAP platform all versions

Keywords

SAPSUPPORT user ID, SAP_ALL access, user type change, service user, system user, connectivity issue, authorization roles, security risks, best practices, SU01, SU10, auditor recommendations, SAP enhancement package for SAP ERP, master data, user management, Remote Zugriff, Remote Benutzer, Berechtigungen , KBA , BC-SEC-USR-ADM , Users and Authorization administration , XX-SER-NET-RCP , Remote Connectivity Program , Problem

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