SAP Knowledge Base Article - Public

3673169 - Validated Learning New Homepage (ILX) esignature approval meaning code displayed with question marks

Symptom

In validated (vSaaS) 1H2025patch19 & up to SaaS 1H2025patch 23 the Esignature Meaning Code label displayed on the ILX approval tile shows question marks & locale code along with label, e.g. ??en-MeaningCode-??

Environment

SAP SuccessFactors Validated Learning

Reproducing the Issue

  1. Have user complete a task item with esignature completion status approval
  2. Observer completes record completion and approval sent
  3. Approver logs into Learning with new homepage (ILX) and attempts to approve noticing the strange label display

Cause

Currently under development investigation.

Resolution

Currently under development investigation and issue may be resolved in API middleware to apply to 1H2025

Keywords

sap, sf, successfactors, success, factors, learning, lms, e-signature, esig, esignature, tile, meaning, code, completion, status, approval, new, home, page, homepage, ilx , KBA , LOD-SF-LMS-TAP , Approvals , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-ESG , E-Signature , Bug Filed

Product

SAP SuccessFactors Learning 2505