SAP Knowledge Base Article - Preview

3673176 - Custom Query Not Visible to Other Users

Symptom

  • Custom queries created under Activity Manager → Task are only visible to the user who created them. 
  • Other users in the system cannot view or use these queries. 


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

custom query, query not visible, activity manager, task, adaptation mode, global query, local query , KBA , CEC-CRM-TSK , Task for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-APT , Appointment for SAP Sales/Service Cloud , How To

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