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SAP Knowledge Base Article - PreviewSymptom
• The Delete option for a custom query in Activity Manager → Task is disabled.
• Users are unable to remove the saved query.
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Environment
- SAP Sales Cloud and SAP Service Cloud Version 2
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
custom query delete greyed out, adaptation mode, delete option disabled, query deletion, task query , KBA , CEC-CRM-TSK , Task for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-APT , Appointment for SAP Sales/Service Cloud , How To
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