SAP Knowledge Base Article - Public

3673200 - Unable to start Onboarding Tasks when we enable "Enable the latest SAP shell bar" in Company System and Logo settings. [2H 2025 Release Issue]

Symptom

When the “Enable the latest SAP shell bar" is enabled in "Company Logo and System Settings", we are unable to complete the New Hire Tasks from the Onboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

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Workaround

The issue only happens when the “Enable the latest SAP shell bar" is enabled in "Company Logo and System Settings", please turn it off while we resolve the issue to address the immediate concern.

See Also

Keywords

KI2H2025, WEF-166875, Onboarding Tasks, Tasks, No Response, Unable to Open, Open, Release, Enable the latest SAP shell bar, Enhancement, Release, Preview Release
, KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Bug Filed

Product

SAP SuccessFactors Onboarding all versions