3673334 - Widget Fails to Load Due to Memory Allocation Error in SAP Analytics Cloud (SAC)

• In a SAP Analytics Cloud (SAC) a story with live data connection to Datasphere, a widget takes a long time to load and eventually does not display anything.
• The following error should appear in the HAR file:
  • Caught exception : exception 1000002: Allocation failed ; \\$failure_type\\$=STATEMENT_MEMORY_LIMIT_FROM_GLOBAL_CONFIG; \\$failure_flag\\$=; \\$size\\$=128; \\$name\\$=CubeAxis_Temp; \\$type\\$=TempAllocator\n

SAP Analytics Cloud 2025.14.17

1. Open a SAC story that uses a live data connection to Datasphere.
2. Wait until the story finishes loading.
3. Observe that the specific widget does not load successfully.

• A single statement in the query is consuming more than 25% of the allocated memory.

• There are two options to resolve this issue:
  1. Increase Datasphere Resources:
     • The 25% memory limit per statement is fixed.
     • Consider upgrading to a larger Datasphere tenant. Contact your account manager to explore available options.
  2. Optimize the SAC Story:
     • Reduce the data load requested by the widget.
     • Adjust filtering, aggregation, or logging in SAC to limit the amount of data retrieved per query.

KBA , LOD-ANA-DES-SMQ , SAP Analytics Cloud Story Metadata and Queries , Problem