SAP Knowledge Base Article - Public

3673364 - Error while submitting onboarding candidate in Manage pending hire: An error occurred while saving the candidate. Please contact Technical Support.

Symptom

Error while submitting onboarding candidate in Manage pending hire: An error occurred while saving the candidate. Please contact Technical Support.  

Environment

SAP SuccessFactors Onboarding

Cause

A rule attached to the Object Definition: Process (ONB2Process) tries to update process status

Resolution

Remove the rule from Object Definition: Process (ONB2Process).

Keywords

 ONBOARDING2_PROCESS_NOT_HIRED, error while saving candidate, pending hire error, sap successfactors onboarding, hiring process,  process status update, ONB2 hire status error, api exception , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions