SAP Knowledge Base Article - Preview

3673417 - Postal Code Search Discrepancy Between Account and Individual Customer Objects.

Symptom

  • Account and Individual Customer objects do not provide the same result for Global Searches.
  • Postal Code search works for Individual Customer objects but does not work for Account objects in Global Search.
  • Searching for Postal Code does not yield expected results for Account objects.
  • Opportunities and Leads are displayed in Global search when searching for Postal Codes, but Account details are not shown.


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Postal Code Search, Account Search, Individual Customer, Enterprise Search, Global Search, Advanced Search, Opportunities, Lead , KBA , LOD-CRM-ACC , Account , LOD-CRM-OPP , Opportunity Management , LOD-CRM-LM , Lead Management , AP-RC-UIF , C4C UI Framework , Known Error

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