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SAP Knowledge Base Article - PublicSymptom
Candidates complete Additional data collection step without any issue.
However, data in some of the objects are not saved.
Environment
SAP SuccessFactors Onboarding
Cause
The service user configured in "Update Process Flows for Onboarding and Offboarding" does not have edit permissions for the objects in Additional data collection.
Resolution
Make sure the service user is granted edit permissions for all the objects in Additional data collection.
Keywords
additional data collection, onboarding checklist, data not saved, edit permissions, onboarding data collection, update process flows, service user permissions, custom data collection , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions
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