SAP Knowledge Base Article - Preview

3673516 - Resolving PDF Language Mismatch Issues in SAP CX AI Toolkit

Symptom

  • The system fails to retrieve answers when the language of the PDF document differs from the language of the question.
  • Expected behavior: The system should retrieve relevant answers irrespective of the file format, similar to its functionality with Word documents.
  • The issue is specific to PDF files, as Word documents function correctly under similar conditions. 


Read more...

Environment

SAP CX AI Toolkit

Product

SAP CX AI Toolkit 1.2.0

Keywords

PDF language issue, answer retrieval failure, SAP AI Toolkit, cross-language compatibility, document format issue, PDF text formatting, language mismatch troubleshooting, LLM language settings, question similarity score, multilingual document handling, PDF vs Word compatibility, SAP CX AI Toolkit error, language-based retrieval problem, document language settings, PDF answer generation issue , KBA , CEC-AIT , SAP CX AI Toolkit , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.