3673585 - Depersonalization Logs Display UTC Instead of User-Defined Timezone

Symptom

Despite changing the system settings to reflect the respective user's time zone (example: CET, UTC+2), the "Removal Date" in depersonalization logs display the timestamp in UTC only instead of the expected UTC+2 or CET time zone.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Sales and Service Cloud V2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

depersonalization logs, UTC timezone, user-defined timezone, data protection, privacy settings, timestamp issue, standard functionality, expected behavior, SAP Sales Cloud, SAP Service Cloud , KBA , CEC-CRM-DPP , Data Protection and Privacy for SAP Sales/Service Cloud , How To

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