3673635 - Error on Personal info card "Could not find acceptable representation. Supported Media Types are: [application/json]" = 2H 2025

After the 2H 2025 In Full People profile, Personal Info card shows error "Could not find acceptable representation. Supported Media Types are: [application/json] " .

1. Navigate to the Employee's Full People profile
2. Click on the "Personal Data" tab.
3. Observe the error message on Personal Information card

• Provide 'User Search' permission for the employee.
• Refer Handbook: Role-Based Permissions for Latest People Profile

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

ESS Role, Employee Self-Service, Personal Data Tab Error, Latest Profile, SAP SuccessFactors, 2H 2025 Release, Preview Upgrade Issue, Proxy Access Error, 400 Bad Request, People Profile, Biographical Information, Personal Information, UI Error, Personal data., Could not find acceptable representation. Supported Media Types are: [application/json] , INC16181481 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Problem