SAP Knowledge Base Article - Preview

3673645 - Dropbox connection issue via WinSCP - WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!

Symptom

  • Issues with Dropbox connections via WinSCP.
  • Error message encountered: "WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!" indicating potential security concerns or host key changes. 
  • Connection failure details include: "Host key verification failed," "SFTP_LOGIN: 255," and "SFTP LOGIN FAILURE. RC=255.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management on Legacy Oracle
    • Incentive Management on Legacy Hana

Product

SAP SuccessFactors Incentive Management 2025

Keywords

Dropbox connection error, WinSCP host key mismatch, SFTP login failure, remote host identification changed, host key verification failed, secure ciphers configuration, SFTP settings update, connection troubleshooting, SAP SuccessFactors, incentive management error, legacy Oracle issue, legacy Hana issue, Dropbox SFTP error, host key update, security concerns, cipher update. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , CEC-SAL-COM-INT , Application Integration , CEC-SAL-COM-CDL , Express Data Loader , Problem

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