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3673673 - HAC access issues

Symptom

While working with the Hybris Administration Console (HAC), users may encounter several access and functionality issues, including:

  • Unable to access HAC (Hybris Administration Console)
  • HAC does not display the full set of standard tabs and functionalities.
  • Administrator account cannot access HAC unless multiple HAC-related user groups are manually assigned from Backoffice.
  • Even after assigning all available groups, access remains limited.
  • Observed DEBUG log like:
"level":"DEBUG","loggerName":"org.springframework.security.web.context.HttpSessionSecurityContextRepository","message":"Retrieved SecurityContextImpl [Authentication=UsernamePasswordAuthenticationToken, Authenticated=true, Details=WebAuthenticationDetails , Granted Authorities=[ROLE_ADM?NGROUP, ROLE_BACKOFF?CEADM?NGROUP, ROLE_HAC_CONSOLE_FLEX?BLESEARCH, ROLE_HAC_CONSOLE_LDAP, ROLE_HAC_CONSOLE_SCR?PT?NGLANGUAGES, ROLE_HAC_CONSOLE_?MPEXEXPORT, ROLE_HAC_CONSOLE_?MPEX?MPORT, ROLE_HAC_MA?NTENANCE_CLEANUP, ROLE_HAC_MA?NTENANCE_CLEANUP_L?M?TED, ROLE_HAC_MA?NTENANCE_DEPLOYMENT, ROLE_HAC_MA?NTENANCE_ENCRYPT?ONKEYS, ROLE_HAC_MA?NTENANCE_ENCRYPT?ONKEYS_L?M?TED, ROLE_HAC_MON?TOR?NG_CACHE, ROLE_HAC_MON?TOR?NG_CACHE_L?M?TED, ROLE_HAC_MON?TOR?NG_CLUSTER, ROLE_HAC_MON?TOR?NG_CRONJOBS, ROLE_HAC_MON?TOR?NG_CRONJOBS_L?M?TED, ROLE_HAC_MON?TOR?NG_DATABASE, ROLE_HAC_MON?TOR?NG_DATABASE_L?M?TED, ROLE_HAC_MON?TOR?NG_JMX, ROLE_HAC_MON?TOR?NG_JMX_L?M?TED, ROLE_HAC_MON?TOR?NG_MEMORY, ROLE_HAC_MON?TOR?NG_MEMORY_L?M?TED, ROLE_HAC_MON?TOR?NG_PERFORMANCE, ROLE_HAC_MON?TOR?NG_SUSPENDRESUME, ROLE_HAC_MON?TOR?NG_THREADDUMP, ROLE_HAC_PLATFORM_CLASSPATHANALYZER, ROLE_HAC_PLATFORM_CONF?GURAT?ON, ROLE_HAC_PLATFORM_CONF?GURAT?ON_L?M?TED, ROLE_HAC_PLATFORM_EXTENS?ONS, ROLE_HAC_PLATFORM_LOGG?NG, ROLE_HAC_PLATFORM_LOGG?NG_L?M?TED, ROLE_HAC_PLATFORM_L?CENSE, ROLE_HAC_PLATFORM_PKANALYZER, ROLE_HAC_PLATFORM_SQLSCR?PTS, ROLE_HAC_PLATFORM_SUPPORT, ROLE_HAC_PLATFORM_SYSTEM, ROLE_HAC_PLATFORM_TENANTS, ROLE_HAC_PLATFORM_UPDATE, ROLE_HAC_PLATFORM_?N?T?AL?ZAT?ON, ROLE_?NTEGRAT?ONADM?NGROUP, ROLE_?NTEGRAT?ONUSERGROUP]]]"


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Environment

  • SAP Commerce Cloud

Keywords

hac, access, turkish, locale, hybris administration console, tabs, missing, hac, functionality, roles,  , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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