Symptom
When performing a query with the Successor Insights in different languages (eg. Spanish, Italian, Portuguese), the titles are showing in English.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Succession Management
Reproducing the Issue
- Change language for a different language then English;
- Navigate through the Succession Org Chart;
- Select an incumbent with successors;
- Go to Successor Insights to open the window;
- See the titles in English.
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 1H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
translation, AI Insights, title translation, locale, overall summary, don't translate, unable to translate, translation not working, SCM-21289 , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Known Error
SAP Knowledge Base Article - Public