Symptom
In Add New Employee, when filling / selecting a field that has an onChange Rule assigned, it is not being triggered.
In Employee Profile it works as expected.
Environment
SAP SuccessFactors Employee Central - Hire
Reproducing the Issue
- Navigate to the "Add New Employee" wizard;
- When selecting / filling a field that has an onChange Rule assigned, you noticed that it is not being executed (page does not load);
- Rule is also not executed in Rule Trace.
Resolution
- The issue will be fixed via patch scheduled for 11th Nov 2025.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround:
Manually select the value that should be populated via Rule.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2H2025, INC16111016, 2H 2025, onChange Rule is not triggering in Add New Employee, rule not triggering, not executing, rule does not trigger, onchange, add new employee, employee profile, rule trace, employee central, successfactors, PTCH-48314
Product
SAP SuccessFactors Employee Central 2511
SAP Knowledge Base Article - Public