SAP Knowledge Base Article - Public

3673738 - Move candidate button unresponsive in interview central - Recruiting Management

Symptom

When logged in as a user and clicking on an applicant's name in "Interview Central," a "Move Candidate" button is displayed. However, clicking on this button does not trigger any action.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to "Interview Central".
  2. Click on a candidate.
  3. Observe the "Move Candidate" button displayed in the bottom right corner.
  4. Click on the button; no action occurs.

Cause

This is an known issue. When applicant profile is opened from Interview central , and the profile page opened is legacy page then move button should not be displayed.

Resolution

The fix for this issue is planned to be deployed on 1H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround: 

After conducting thorough tests, we have determined that the issue is not related to the release itself, as it occurs in both versions 2505 and 2511. However, it only manifests when the latest workbench is not enabled.

As a workaround, you can enable the latest workbench, which will allow you to move the candidate through the interview central without any issues

Keywords

move candidate button, interview central, unresponsive button, sap successfactors recruiting, job applications, applicants, candidate management, recruiting management, button issue, troubleshooting, release issue, , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions