3674048 - Some error messages would appear when accessing the System Overview story in one SAP Analytics Cloud (SAC) system after importing objects into SAC Content folder from another SAC system

• Transport the objects in SAC Content folder from SAC Tenant A to SAC Tenant B
• Some error messages indicating unable to find out these system models would appear when accessing the System Overview story in SAC Tenant B

• SAP Analytics Cloud 2025.14.21

1. Log onto SAC Tenant A
2. Transport objects in SAC Content folder from SAC Tenant A to SAC Tenant B
3. Log onto SAC Tenant B
4. Navigate to System-> Overview to open the System Overview story 
   => Observe that error messages "Please contact your administrator. Model: CONCURRENT_LICENSE", "Please contact your administrator. Model: LICENSE", "Model information cannot be found. ", "Please contact your administrator. Model: RESOURCE" would appear

• This issue is caused by the transport of SAC Content folder between these two SAC systems.
• SAC Content is tenant-specific. We collect data, tracking, performance,  master data, etc.. on one particular tenant, so it doesn’t make sense to transfer statistics from one tenant to another. New statistics will be collected on the new tenant.

The SAC Content may be possible to be restored on the next full system update, 

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Getting Started with SAP Analytics Cloud
• Need More Help? Contact Support or visit the solution finder today!

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