SAP Knowledge Base Article - Public

3674101 - Journal Entry of supplier invoice has creator/created by SAP_WFRT (SAP Workflow Runtime) in SAP S/4HANA Cloud Public Edition

Symptom

In SAP S/4HANA Cloud Public Edition, when there is workflow for Parked Invoice as Complete, after a supplier invoice that triggers the workflow has been approved, see that the corresponding journal entry created by the workflow has "created by" SAP_WFRT (SAP Workflow Runtime) instead of the user that submitted/parked the invoice or approved the invoice. You want to know why.

Notice that the journal entry has reference document type RMRP(Invoice Receipt).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. In app Manage Workflows for Supplier Invoices, under subsection Workflow for Parked Invoice as Complete, there is valid and active workflow.
  2. In app Create Supplier Invoice, enter an invoice that will trigger the workflow, and click Save as Completed.
  3. The invoice will be sent for approval. Approve/release the invoice. Notice that if the workflow step is set to automatically approval, then the invoice will be automatically approved and no user action is required.
  4. Check the journal entry of the invoice which is created after the workflow, and see that "created by" is SAP_WFRT instead of the user that submitted/parked or approved the invoice.

Cause

When invoice is approved and journal entry is created via workflow, the journal entry creation operation is performed by system user SAP_WFRT, therefore the "created by" of the journal entry is SAP_WFRT.

Resolution

This is expected system behavior.

Keywords

SAP_WFRT, journal entry, workflow, created by field, SAP S/4HANA Cloud Public Edition, Manage Workflows for Journal Entry Verification, Manage Workflows for Supplier Invoices, SAP Workflow Runtime, standard behavior , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions