Symptom
- The error message "JWT validation failed. Ref number: 12345-67890a-bcdef123-09876pouy is encountered while testing the REST API connection.
Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Read more...
Environment
- SAP SuccessFactors Sales Performance Management
- Incentive Management on Hyperscalers
Product
Keywords
jwt validation error, rest api connection failure, sap incentive management, bearer token issue, service account configuration, api endpoint error, workflow authentication failure, sap commissions integration, hyperscaler environment, client_id mismatch, token validation error, sap api troubleshooting, service account recreation, authentication error , KBA , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview